Client Relations – Effective Communication Skills

Homemaker / Companion Series: Assertive communication skills with clients are highlighted. The ability of assistants to communicate effectively is key to the quality of care they are able to provide. Aging, disease processes, and other chronic conditions may lead to behavior changes. This program illustrates strategies for effective communication.

NEVCO ID HCA14hcs2015 | Running Time 43:37 | Release Year 2015 | No Contact Hours

Note: This Course Can Not Be Taken For Continuing Education Credit